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Support · Documentation

Documentation access and permission tiers

Datasheets, SDKs, and restricted engineering packs are gated by role. This demo shows how partners and registered users unlock the right libraries without exposing confidential assets.

Access matrix by role

RoleDatasheetsSDKFirmwareConfidential
Public visitorProduct summariesRelease notes only
Registered userFull datasheetsGetting startedGA images
Approved partnerFull + CAD hooksFull SDK + samplesGA + maintenanceRestricted packs
Internal staffAll revisionsAll branchesAll channelsEngineering + field

Document libraries

Product documentation

  • Datasheets
  • Installation guides
  • Safety & compliance

Software & integration

  • SDK references
  • Northbound API specs
  • Automation playbooks

Operations

  • Firmware manifests
  • Release notes
  • Known-issue bulletins

Common questions

How do partners unlock confidential packs?

After partner approval, entitlements sync within one business day. Contact your regional channel manager if access is missing after login.

Can I share download links externally?

Public release notes may be shared; firmware images and SDK bundles require an authenticated session tied to your organization.

Need help choosing a release or access tier?

Our support engineers can map firmware trains to your BOM and confirm documentation entitlements for your organization.